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laundry faq's

How Laundry Works

How do I schedule a pickup?

Scheduling a pickup is a breeze! Once you're on our user-friendly website, log in to your account or create one. After that, navigate to the "Schedule Pickup" section, where you can choose the date and time that suits you best. Just a few clicks, and your laundry journey begins!

What's your turnaround time?

Our commitment to efficiency means you won't have to wait long. Your cleaned laundry will be back in your hands within 48 hours from the moment we pick it up. Rest assured, we understand the importance of quick service without compromising on quality.

Do you handle delicate fabrics?

Indeed, we do. Delicate fabrics require special care, and our experts are well-versed in handling them. Whether it's silk, lace, or other sensitive materials, we use gentle techniques and appropriate detergents to ensure your cherished items are treated with the utmost respect and care.

Is my personal information secure?

Your privacy is a paramount concern for us. We take extensive measures to safeguard your personal information. Our website employs the latest encryption protocols, ensuring that your data remains confidential and protected. You can entrust us with your laundry and your trust.

What areas do you serve?

Currently, our services are available within the city limits. To determine if we cover your area, we recommend checking our coverage map on our website. While we're dedicated to expanding our reach, we want to ensure that we provide the exceptional service that you deserve, right from the moment we collect your laundry to its timely delivery.

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